Refund policy

Refund & Return Policy

At Fancy Kurtis Boutique, we ensure every product is quality checked before dispatch. Since our products are clothing items, we follow a strict limited return policy.

Returns are accepted only under the following conditions:

  • The product received is damaged

  • The product has a manufacturing defect

  • The wrong item was delivered

Mandatory Requirements for Return Approval

To be eligible for return:

  1. The package opening must be recorded on uninterrupted video.

  2. The defect or damage must be clearly visible in the video.

  3. Complaint must be raised within 24 hours of delivery.

  4. Product must be unused, unwashed, and with original tags.

Non-Returnable Situations

  • Size issues

  • Color difference due to lighting/screens

  • Change of mind

  • Minor thread variations typical in boutique garments

Refund Process

  • Once approved, refund will be processed within 7 working days.

  • Refund will be credited to the original payment method.

  • Shipping charges (if any) are non-refundable.